Queue pressure
420 live cases in scope
Largest Route Shift127 cases are moving from Trade Sale Disposal to Re Lease, carrying £355,144.Highest Blocked Value PocketAmelia Clarke holds 103 negative equity escalation trigger cases carrying £421,152.
Route Shift Matrix
Blocker Matrix
Negative Equity
12-month extension age ceiling
Rework
Approval Pack
Due Cliff
Action ledger
420 live cases in scope
| Case | Due / Freshness | Route Move | Delta | Release Gate | Owner | Next Action |
|---|---|---|---|---|---|---|
Nissan Qashqai / SUV | Due 13 Jun 26Touched today | Auction to Manual ReviewApproval return | -£201.3Priority 99 | Approval pack requiredApproval Pack Needed | Sophie Bennettblocked | Submit selected route for approvalApproval Pack Needed |
Nissan Qashqai / SUV | Due 14 Jun 26Touched today | Auction to Manual ReviewApproval return | -£122.5Priority 99 | Approval pack requiredApproval Pack Needed | George Patelblocked | Submit selected route for approvalApproval Pack Needed |
Mercedes-Benz C 220 / Premium | Due 19 Jul 26Touched today | Auction to Manual ReviewApproval return | -£262.5Priority 99 | Approval pack requiredApproval Pack Needed | Amelia Clarkeblocked | Submit selected route for approvalApproval Pack Needed |
Volkswagen Golf / Hatchback | Due 09 Apr 26Touched today | Auction to Manual ReviewApproval return | -£93.3Priority 99 | Approval pack requiredApproval Pack Needed | Sophie Bennettblocked | Submit selected route for approvalApproval Pack Needed |
Tesla Model 3 / EV | Due 09 Apr 26Touched today | Auction to Manual ReviewApproval return | -£606.4Priority 99 | Approval pack requiredApproval Pack Needed | Sophie Bennettblocked | Submit selected route for approvalApproval Pack Needed |
Tesla Model 3 / EV | Due 20 May 26Touched today | Trade Sale to Re-LeaseApproval return | £2.8KPriority 99 | Returned for rework before releaseReturned for Rework | Sophie Bennettblocked | Rework returned caseReturned for Rework |
Mercedes-Benz Vito / Van | Due 04 Apr 26Touched today | Auction to Re-LeaseApproval return | £3.8KPriority 99 | Returned for rework before releaseReturned for Rework | Amelia Clarkeblocked | Rework returned caseReturned for Rework |
Kia EV6 / EV | Due 14 Apr 26Touched today | Trade Sale to Extend 12 MonthsApproval return | £5.5KPriority 99 | Returned for rework before releaseReturned for Rework | George Patelblocked | Confirm executionReturned for Rework |
BMW 320d / Premium | Due 30 Mar 26Touched today | Digital Retail to Re-LeaseMaturity horizon | £1.9KPriority 99 | Policy review requiredNegative equity escalation trigger | Amelia Clarkewatch | Confirm executionNegative equity escalation trigger |
Volkswagen Golf / Hatchback | Due 19 Apr 26Touched today | Auction to Extend 12 MonthsApproval return | £5.4KPriority 99 | Returned for rework before releaseReturned for Rework | Amelia Clarkeblocked | Confirm executionReturned for Rework |
Volkswagen Transporter / Van | Due 02 Jun 26Touched today | Auction to Extend 12 MonthsApproval return | £10KPriority 99 | Pending validator releasePending Validator Release | Amelia Clarkeblocked | Await second-line releasePending Validator Release |
Volkswagen Golf / Hatchback | Due 26 Jun 26Touched today | Auction to Re-LeaseApproval return | £1.8KPriority 99 | Pending validator releasePending Validator Release | George Patelblocked | Await second-line releasePending Validator Release |
Toyota Yaris / Hatchback | Due 20 Jul 26Touched today | Auction to Re-LeaseApproval return | £1.6KPriority 99 | Pending validator releasePending Validator Release | George Patelblocked | Await second-line releasePending Validator Release |
Kia EV6 / EV | Due 02 Jun 26Touched today | Auction to Re-LeaseApproval return | £3.4KPriority 99 | Pending validator releasePending Validator Release | George Patelblocked | Await second-line releasePending Validator Release |
Audi A4 / Premium | Due 05 Jul 26Touched today | Trade Sale to Extend 12 MonthsApproval return | £10.9KPriority 99 | Approval pack requiredApproval Pack Needed | George Patelblocked | Submit selected route for approvalApproval Pack Needed |
Volkswagen Transporter / Van | Due 05 Apr 26Touched today | Auction to Extend 12 MonthsApproval return | £10.2KPriority 99 | Approval pack requiredApproval Pack Needed | Amelia Clarkeblocked | Submit selected route for approvalApproval Pack Needed |
Hyundai Tucson / SUV | Due 03 Apr 26Touched today | Trade Sale to Re-LeaseApproval return | £2.2KPriority 99 | Approval pack requiredApproval Pack Needed | Sophie Bennettblocked | Submit selected route for approvalApproval Pack Needed |
Audi A4 / Premium | Due 21 Jun 26Touched today | Trade Sale to Extend 12 MonthsApproval return | £10.8KPriority 99 | Returned for rework before releaseReturned for Rework | Amelia Clarkeblocked | Select route from ranked optionsReturned for Rework |
Kia EV6 / EV | Due 15 Jun 26Touched today | Trade Sale to Re-LeaseApproval return | £2.7KPriority 99 | Returned for rework before releaseReturned for Rework | Amelia Clarkeblocked | Select route from ranked optionsReturned for Rework |
Kia Sportage / SUV | Due 20 Jul 26Touched today | Auction to Manual ReviewApproval return | -£213.8Priority 99 | Returned for rework before releaseReturned for Rework | George Patelblocked | Select route from ranked optionsReturned for Rework |
Kia EV6 / EV | Due 10 Apr 26Touched today | Trade Sale to Re-LeaseApproval return | £3KPriority 99 | Returned for rework before releaseReturned for Rework | George Patelblocked | Select route from ranked optionsReturned for Rework |
Nissan Qashqai / SUV | Due 24 Jun 26Touched today | Auction to Manual ReviewApproval return | -£245.8Priority 99 | Returned for rework before releaseReturned for Rework | Amelia Clarkeblocked | Select route from ranked optionsReturned for Rework |
Toyota Yaris / Hatchback | Due 05 Apr 26Touched today | Auction to Re-LeaseApproval return | £2.4KPriority 99 | Returned for rework before releaseReturned for Rework | George Patelblocked | Select route from ranked optionsReturned for Rework |
Volkswagen Golf / Hatchback | Due 03 May 26Touched today | Auction to Manual ReviewApproval return | -£105.5Priority 99 | Returned for rework before releaseReturned for Rework | Sophie Bennettblocked | Select route from ranked optionsReturned for Rework |
Kia EV6 / EV | Due 23 May 26Touched today | Auction to Manual ReviewApproval return | -£465.5Priority 99 | Returned for rework before releaseReturned for Rework | George Patelblocked | Select route from ranked optionsReturned for Rework |
Audi A4 / Premium | Due 11 Apr 26Touched today | Auction to Extend 12 MonthsApproval return | £4KPriority 99 | Returned for rework before releaseReturned for Rework | George Patelblocked | Select route from ranked optionsReturned for Rework |
Kia EV6 / EV | Due 26 May 26Touched today | Trade Sale to Extend 12 MonthsApproval return | £5.4KPriority 99 | Returned for rework before releaseReturned for Rework | Amelia Clarkeblocked | Select route from ranked optionsReturned for Rework |
Volkswagen Golf / Hatchback | Due 06 Apr 26Touched today | Auction to Re-LeaseApproval return | £1.9KPriority 99 | Returned for rework before releaseReturned for Rework | Sophie Bennettblocked | Select route from ranked optionsReturned for Rework |
Nissan Qashqai / SUV | Due 10 Apr 26Touched today | Digital Retail to Extend 12 MonthsApproval return | £6.4KPriority 99 | Returned for rework before releaseReturned for Rework | George Patelblocked | Select route from ranked optionsReturned for Rework |
Kia Sportage / SUV | Due 16 May 26Touched today | Auction to Re-LeaseApproval return | £2.9KPriority 99 | Returned for rework before releaseReturned for Rework | Sophie Bennettblocked | Select route from ranked optionsReturned for Rework |
Hyundai Kona Electric / EV | Due 02 Apr 26Touched today | Auction to Re-LeaseApproval return | £3.3KPriority 99 | Returned for rework before releaseReturned for Rework | George Patelblocked | Select route from ranked optionsReturned for Rework |
Audi A4 / Premium | Due 27 Apr 26Touched today | Auction to Re-LeaseApproval return | £3.6KPriority 99 | Returned for rework before releaseReturned for Rework | Sophie Bennettblocked | Select route from ranked optionsReturned for Rework |
Volkswagen Golf / Hatchback | Due 10 Jun 26Touched today | Auction to Manual ReviewApproval return | -£116.7Priority 99 | Returned for rework before releaseReturned for Rework | Amelia Clarkeblocked | Select route from ranked optionsReturned for Rework |
Tesla Model 3 / EV | Due 12 Apr 26Touched today | Auction to Extend 12 MonthsApproval return | £7.2KPriority 99 | Returned for rework before releaseReturned for Rework | George Patelblocked | Select route from ranked optionsReturned for Rework |
Volkswagen Transporter / Van | Due 17 May 26Touched today | Auction to Manual ReviewApproval return | -£293.5Priority 99 | Returned for rework before releaseReturned for Rework | Sophie Bennettblocked | Select route from ranked optionsReturned for Rework |
Kia EV6 / EV | Due 15 Jun 26Touched today | Auction to Manual ReviewApproval return | -£465.5Priority 99 | Returned for rework before releaseReturned for Rework | George Patelblocked | Select route from ranked optionsReturned for Rework |
Hyundai Tucson / SUV | Due 02 Apr 26Touched today | Digital Retail to Re-LeaseMaturity horizon | £1.5KPriority 99 | Policy review requiredNegative equity escalation trigger | Sophie Bennettwatch | Select route from ranked optionsNegative equity escalation trigger |
Ford Transit Custom / Van | Due 22 Jul 26Touched today | Auction to Manual ReviewApproval return | -£316.2Priority 99 | Returned for rework before releaseReturned for Rework | Amelia Clarkeblocked | Select route from ranked optionsReturned for Rework |
Toyota Yaris / Hatchback | Due 19 Jun 26Touched today | Auction to Re-LeaseApproval return | £1.5KPriority 99 | Returned for rework before releaseReturned for Rework | George Patelblocked | Select route from ranked optionsReturned for Rework |
Kia Sportage / SUV | Due 10 Apr 26Touched today | Auction to Manual ReviewApproval return | -£358.1Priority 99 | Returned for rework before releaseReturned for Rework | Amelia Clarkeblocked | Select route from ranked optionsReturned for Rework |
Audi A4 / Premium | Due 28 Mar 26Touched today | Trade Sale to Trade SaleMaturity horizon | £3.7KPriority 98 | Policy review requiredCapacity limited | Amelia Clarkewatch | Confirm executionCapacity limited |
Kia EV6 / EV | Due 22 Jul 26Touched today | Trade Sale to Extend 12 MonthsApproval return | £5.5KPriority 98 | Returned for rework before releaseReturned for Rework | George Patelblocked | Select route from ranked optionsReturned for Rework |
Ford Transit Custom / Van | Due 02 Apr 26Touched today | Trade Sale to Extend 12 MonthsMaturity horizon | £8.9KPriority 97 | Policy review required12-month extension age ceiling | George Patelwatch | Select route from ranked options12-month extension age ceiling |
Kia Sportage / SUV | Due 02 Jun 26Touched today | Digital Retail to Re-LeaseApproval return | £1.2KPriority 96 | Returned for rework before releaseReturned for Rework | George Patelblocked | Select route from ranked optionsReturned for Rework |
Ford Fiesta / Hatchback | Due 28 Apr 26Touched today | Auction to Manual ReviewApproval return | -£159Priority 96 | Returned for rework before releaseReturned for Rework | Sophie Bennettblocked | Select route from ranked optionsReturned for Rework |
Kia EV6 / EV | Due 03 Jun 26Touched today | Auction to Re-LeaseApproval return | £4KPriority 96 | Returned for rework before releaseReturned for Rework | George Patelblocked | Select route from ranked optionsReturned for Rework |
Volkswagen Golf / Hatchback | Due 05 Jun 26Touched today | Auction to Extend 12 MonthsApproval return | £3.6KPriority 96 | Returned for rework before releaseReturned for Rework | Amelia Clarkeblocked | Select route from ranked optionsReturned for Rework |
Audi A4 / Premium | Due 18 May 26Touched today | Auction to Re-LeaseApproval return | £4.3KPriority 96 | Returned for rework before releaseReturned for Rework | Amelia Clarkeblocked | Select route from ranked optionsReturned for Rework |
Mercedes-Benz C 220 / Premium | Due 09 Jun 26Touched today | Digital Retail to Re-LeaseApproval return | £1.7KPriority 95 | Returned for rework before releaseReturned for Rework | George Patelblocked | Select route from ranked optionsReturned for Rework |
Volkswagen Golf / Hatchback | Due 31 Mar 26Touched today | Trade Sale to Digital RetailMaturity horizon | £1.6KPriority 94 | Policy review requiredPolicy Review Required | George Patelwatch | Confirm executionPolicy Review Required |
Mercedes-Benz C 220 / Premium | Due 25 Apr 26Touched today | Trade Sale to Re-LeaseApproval return | £3.1KPriority 94 | Returned for rework before releaseReturned for Rework | Sophie Bennettblocked | Select route from ranked optionsReturned for Rework |
Volkswagen Golf / Hatchback | Due 21 Jun 26Touched today | Auction to Extend 12 MonthsApproval return | £2.5KPriority 94 | Returned for rework before releaseReturned for Rework | Amelia Clarkeblocked | Select route from ranked optionsReturned for Rework |
Volkswagen Golf / Hatchback | Due 28 Jun 26Touched today | Auction to Extend 12 MonthsApproval return | £3.6KPriority 94 | Returned for rework before releaseReturned for Rework | Amelia Clarkeblocked | Select route from ranked optionsReturned for Rework |
Mercedes-Benz Vito / Van | Due 29 Mar 26Touched today | Trade Sale to Trade SaleMaturity horizon | £3.8KPriority 92 | Policy review requiredCapacity limited | George Patelwatch | Confirm executionCapacity limited |
Kia EV6 / EV | Due 23 Jun 26Touched today | Auction to Extend 12 MonthsApproval return | £8.2KPriority 92 | Returned for rework before releaseReturned for Rework | George Patelblocked | Select route from ranked optionsReturned for Rework |
Volkswagen Golf / Hatchback | Due 04 Jun 26Touched today | Auction to Re-LeaseApproval return | £2.1KPriority 92 | Returned for rework before releaseReturned for Rework | George Patelblocked | Select route from ranked optionsReturned for Rework |
Hyundai Kona Electric / EV | Due 04 Apr 26Touched today | Trade Sale to Trade SaleMaturity horizon | £2.8KPriority 91 | Policy review requiredPolicy Review Required | George Patelwatch | Confirm executionPolicy Review Required |
Tesla Model 3 / EV | Due 28 Apr 26Touched today | Auction to Re-LeaseApproval return | £4KPriority 91 | Returned for rework before releaseReturned for Rework | Amelia Clarkeblocked | Select route from ranked optionsReturned for Rework |
Kia EV6 / EV | Due 27 Jun 26Touched today | Trade Sale to Re-LeaseApproval return | £3KPriority 91 | Returned for rework before releaseReturned for Rework | George Patelblocked | Select route from ranked optionsReturned for Rework |
Volkswagen Golf / Hatchback | Due 16 May 26Touched today | Auction to Extend 12 MonthsApproval return | £3.7KPriority 91 | Returned for rework before releaseReturned for Rework | Sophie Bennettblocked | Select route from ranked optionsReturned for Rework |
Hyundai Kona Electric / EV | Due 03 Apr 26Touched today | Trade Sale to Re-LeaseMaturity horizon | £2.7KPriority 91 | Policy review requiredAuction fallback threshold | Amelia Clarkewatch | Select route from ranked optionsAuction fallback threshold |
Kia Sportage / SUV | Due 29 Mar 26Touched today | Trade Sale to Extend 6 MonthsMaturity horizon | £3KPriority 90 | Policy review requiredPolicy Review Required | George Patelwatch | Confirm executionPolicy Review Required |
Kia Sportage / SUV | Due 10 Apr 26Touched today | Trade Sale to Re-LeaseMaturity horizon | £2.2KPriority 90 | Policy review requiredAuction fallback threshold | Amelia Clarkewatch | Select route from ranked optionsAuction fallback threshold |
Toyota Yaris / Hatchback | Due 31 Mar 26Touched today | Trade Sale to Re-LeaseMaturity horizon | £1.9KPriority 90 | Policy review requiredAuction fallback threshold | Sophie Bennettwatch | Select route from ranked optionsAuction fallback threshold |
Kia Sportage / SUV | Due 31 Mar 26Touched today | Digital Retail to Re-LeaseMaturity horizon | £1.4KPriority 90 | Policy review requiredPolicy Review Required | Sophie Bennettwatch | Select route from ranked optionsPolicy Review Required |
Audi A4 / Premium | Due 08 May 26Touched today | Digital Retail to Re-LeaseApproval return | £1.7KPriority 90 | Returned for rework before releaseReturned for Rework | Sophie Bennettblocked | Select route from ranked optionsReturned for Rework |
BMW 320d / Premium | Due 30 Mar 26Touched today | Trade Sale to Extend 12 MonthsApproval return | £6.8KPriority 90 | Returned for rework before releaseReturned for Rework | George Patelblocked | Select route from ranked optionsReturned for Rework |
Ford Fiesta / Hatchback | Due 02 Jun 26Touched today | Auction to Re-LeaseApproval return | £1.3KPriority 89 | Returned for rework before releaseReturned for Rework | Amelia Clarkeblocked | Select route from ranked optionsReturned for Rework |
Audi A4 / Premium | Due 09 Apr 26Touched today | Auction to Re-LeaseApproval return | £4.6KPriority 89 | Returned for rework before releaseReturned for Rework | George Patelblocked | Select route from ranked optionsReturned for Rework |
Toyota Yaris / Hatchback | Due 04 Apr 26Touched today | Trade Sale to Re-LeaseMaturity horizon | £1.7KPriority 89 | Policy review requiredAuction fallback threshold | Sophie Bennettwatch | Select route from ranked optionsAuction fallback threshold |
Audi A4 / Premium | Due 02 May 26Touched today | Trade Sale to Extend 12 MonthsApproval return | £10.8KPriority 89 | Returned for rework before releaseReturned for Rework | Amelia Clarkeblocked | Select route from ranked optionsReturned for Rework |
Nissan Qashqai / SUV | Due 21 Apr 26Touched today | Digital Retail to Re-LeaseMaturity horizon | £1.7KPriority 89 | Policy review requiredIrregular payment review trigger | George Patelwatch | Select route from ranked optionsIrregular payment review trigger |
Selected Case
Case 00142 / Grace Graham
Mercedes-Benz Vito / PCP / Van
Route move
Auction to Re-Lease
Lead route
Re-Lease
Expected delta
£3.8K
Release call
Returned for rework
Next action
Rework returned case
Timing
04 Apr 26
Touched 30 Mar, 23:44
Amelia ClarkePortfolio Manager / Rejected / Rejected
Approval Required / Validator approval is required before execution.
Recommended Route
Re-Lease
Re-lease holds the strongest retained-value position while mileage, vehicle age, and irregular payment posture remain inside tolerance.
Closest Alternative
Extend 12 Months
Gap £593.8
Extend 12 Months does not displace the lead route because it trails by £594; it remains in review-required posture.
Commercial Waterfall
ItemMovementRunning Value
Baseline route-£15.5K
Retained Value£3.7K£19.2K
Channel Cost£185£19.3K
VT Risk-£14.3£19.3K
Servicing Load-£61.5£19.3K
Time Drag£1.7£19.3K
Recommended route value£3.8K£19.3K
Change Since Publication
Case activity moved after the active publication at 30 Mar, 23:44.
Second-line release returned the case for rework.
Latest case history update landed after publication: Approval rejected.
Release Interlocks
Evidencewatch
1 source inputs need review before actioning.
Policywatch
Irregular payment review trigger
Approvalblocked
Second-line release returned the case for rework.
Separation of Dutiesready
Returned for rework
Operating Notewatch
No operating note has been left on the case yet.
Route Comparison
| Route | Status | Release Gate | Delta | Value | Rationale | Constraint |
|---|---|---|---|---|---|---|
| Re Lease | Lead / Selected / Recommended | Approval required / Validator | £3.8K | £19.3K | Re-lease holds the strongest retained-value position while mileage, vehicle age, and irregular payment posture remain inside tolerance. | - |
| Extend 12 Months | Permitted | Approval required / Validator | £3.2K | £18.7K | 12-month extension preserves value against immediate disposal while residual pressure and servicing drag stay controllable. | - |
| Extend 6 Months | Permitted | Approval required / Validator | £2.9K | £18.5K | 6-month extension preserves value against immediate disposal while residual pressure and servicing drag stay controllable. | - |
| Trade Sale Disposal | Permitted | Approval required / Validator | £679.8 | £16.2K | Trade sale clears the vehicle with stronger execution certainty once carrying cost and channel friction are priced into the route. | - |
| Auction Disposal | Baseline / Current Plan | Approval required / Validator | £0 | £15.5K | Auction is the fastest credible exit once mileage, condition, and time-to-clear pressure are priced into the decision. | - |
Operations watch
Queue watch
Capacity watch
Owner concentration
Pending release
Case 00129Sophie WalkerNissan Qashqai / HP / SUV
-£201.3Beyond 60 Days / Approval Pack NeededTouched today
Approval Pack Needed
Sophie BennettUpdated 30 Mar, 23:44
Case 00122Ava KhanNissan Qashqai / PCP / SUV
-£122.5Beyond 60 Days / Approval Pack NeededTouched today
Approval Pack Needed
George PatelUpdated 30 Mar, 23:44
Case 00118Leo SinghMercedes-Benz C 220 / HP / Premium
-£262.5Beyond 60 Days / Approval Pack NeededTouched today
Approval Pack Needed
Amelia ClarkeUpdated 30 Mar, 23:44
Case 00096Ava KhanVolkswagen Golf / PCP / Hatchback
-£93.3Due in 14 Days / Approval Pack NeededTouched today
Approval Pack Needed
Sophie BennettUpdated 30 Mar, 23:44
Returned for rework
Case 00216Theo MurphyTesla Model 3 / PCP / EV
£2.8KDue in 60 Days / Returned for ReworkTouched today
Returned for Rework
Sophie BennettUpdated 30 Mar, 23:44
Case 00142Grace GrahamMercedes-Benz Vito / PCP / Van
£3.8KDue in 14 Days / Returned for ReworkTouched today
Returned for Rework
Amelia ClarkeUpdated 30 Mar, 23:44
Case 00128Oliver PriceKia EV6 / HP / EV
£5.5KDue in 30 Days / Returned for ReworkTouched today
Returned for Rework
George PatelUpdated 30 Mar, 23:44
Case 00103Sophie WalkerVolkswagen Golf / HP / Hatchback
£5.4KDue in 30 Days / Returned for ReworkTouched today
Returned for Rework
Amelia ClarkeUpdated 30 Mar, 23:44
Recent movement
Overrode to Extend 6 Months30 Mar, 23:44
VF-26-00041 / George Patel
Case now Overridden / Manager Override
Overrode to Trade Sale Disposal30 Mar, 23:44
VF-26-00242 / Amelia Clarke
Case now Overridden / Manager Override
Overrode to Trade Sale Disposal30 Mar, 23:44
VF-26-00038 / Sophie Bennett
Case now Overridden / Manager Override
Overrode to Digital Retail Disposal30 Mar, 23:44
VF-26-00317 / George Patel
Case now Overridden / Manager Override
Overrode to Trade Sale Disposal30 Mar, 23:44
VF-26-00409 / Amelia Clarke
Case now Overridden / Manager Override
Escalated for manual review30 Mar, 23:44
VF-26-00129 / George Patel
Case now Escalated / Treatment Or Policy Exception
Escalated for manual review30 Mar, 23:44
VF-26-00122 / Amelia Clarke
Case now Escalated / Treatment Or Policy Exception
Escalated for manual review30 Mar, 23:44
VF-26-00118 / Sophie Bennett
Case now Escalated / Treatment Or Policy Exception