Cases

Cases

208 live cases require action in the current scope.
ViewLive Queue208 in scope
Ready Now684 awaiting release
Approval Backlog44 pending release / 8 awaiting submission.
Value At Risk£264.4KBase Market
PublicationData delayed30 Mar, 23:44
Clear
Release Queue
208 live cases in scope
CaseDue / FreshnessRoute MoveDeltaRelease GateOwnerNext Action
Ava Khan / Volkswagen Golf / Hatchback
Due 09 Apr 26Touched today
Auction to Manual ReviewApproval return
-£93.3Priority 99
Approval pack requiredApproval Pack Needed
Sophie Bennettblocked
Submit selected route for approvalApproval Pack Needed
Charlotte Webb / Tesla Model 3 / EV
Due 09 Apr 26Touched today
Auction to Manual ReviewApproval return
-£606.4Priority 99
Approval pack requiredApproval Pack Needed
Sophie Bennettblocked
Submit selected route for approvalApproval Pack Needed
Theo Murphy / Tesla Model 3 / EV
Due 20 May 26Touched today
Trade Sale to Re-LeaseApproval return
£2.8KPriority 99
Returned for rework before releaseReturned for Rework
Sophie Bennettblocked
Rework returned caseReturned for Rework
Grace Graham / Mercedes-Benz Vito / Van
Due 04 Apr 26Touched today
Auction to Re-LeaseApproval return
£3.8KPriority 99
Returned for rework before releaseReturned for Rework
Amelia Clarkeblocked
Rework returned caseReturned for Rework
Oliver Price / Kia EV6 / EV
Due 14 Apr 26Touched today
Trade Sale to Extend 12 MonthsApproval return
£5.5KPriority 99
Returned for rework before releaseReturned for Rework
George Patelblocked
Confirm executionReturned for Rework
Theo Murphy / BMW 320d / Premium
Due 30 Mar 26Touched today
Digital Retail to Re-LeaseMaturity horizon
£1.9KPriority 99
Policy review requiredNegative equity escalation trigger
Amelia Clarkewatch
Confirm executionNegative equity escalation trigger
Sophie Walker / Volkswagen Golf / Hatchback
Due 19 Apr 26Touched today
Auction to Extend 12 MonthsApproval return
£5.4KPriority 99
Returned for rework before releaseReturned for Rework
Amelia Clarkeblocked
Confirm executionReturned for Rework
Amelia Bennett / Volkswagen Transporter / Van
Due 05 Apr 26Touched today
Auction to Extend 12 MonthsApproval return
£10.2KPriority 99
Approval pack requiredApproval Pack Needed
Amelia Clarkeblocked
Submit selected route for approvalApproval Pack Needed
Benjamin Ellis / Hyundai Tucson / SUV
Due 03 Apr 26Touched today
Trade Sale to Re-LeaseApproval return
£2.2KPriority 99
Approval pack requiredApproval Pack Needed
Sophie Bennettblocked
Submit selected route for approvalApproval Pack Needed
Leo Singh / Kia EV6 / EV
Due 10 Apr 26Touched today
Trade Sale to Re-LeaseApproval return
£3KPriority 99
Returned for rework before releaseReturned for Rework
George Patelblocked
Select route from ranked optionsReturned for Rework
Lily Jenkins / Toyota Yaris / Hatchback
Due 05 Apr 26Touched today
Auction to Re-LeaseApproval return
£2.4KPriority 99
Returned for rework before releaseReturned for Rework
George Patelblocked
Select route from ranked optionsReturned for Rework
Isla Turner / Volkswagen Golf / Hatchback
Due 03 May 26Touched today
Auction to Manual ReviewApproval return
-£105.5Priority 99
Returned for rework before releaseReturned for Rework
Sophie Bennettblocked
Select route from ranked optionsReturned for Rework
Isla Turner / Kia EV6 / EV
Due 23 May 26Touched today
Auction to Manual ReviewApproval return
-£465.5Priority 99
Returned for rework before releaseReturned for Rework
George Patelblocked
Select route from ranked optionsReturned for Rework
Ruby Clarke / Audi A4 / Premium
Due 11 Apr 26Touched today
Auction to Extend 12 MonthsApproval return
£4KPriority 99
Returned for rework before releaseReturned for Rework
George Patelblocked
Select route from ranked optionsReturned for Rework
Benjamin Ellis / Kia EV6 / EV
Due 26 May 26Touched today
Trade Sale to Extend 12 MonthsApproval return
£5.4KPriority 99
Returned for rework before releaseReturned for Rework
Amelia Clarkeblocked
Select route from ranked optionsReturned for Rework
Archie Taylor / Volkswagen Golf / Hatchback
Due 06 Apr 26Touched today
Auction to Re-LeaseApproval return
£1.9KPriority 99
Returned for rework before releaseReturned for Rework
Sophie Bennettblocked
Select route from ranked optionsReturned for Rework
Finley Davies / Nissan Qashqai / SUV
Due 10 Apr 26Touched today
Digital Retail to Extend 12 MonthsApproval return
£6.4KPriority 99
Returned for rework before releaseReturned for Rework
George Patelblocked
Select route from ranked optionsReturned for Rework
Ava Khan / Kia Sportage / SUV
Due 16 May 26Touched today
Auction to Re-LeaseApproval return
£2.9KPriority 99
Returned for rework before releaseReturned for Rework
Sophie Bennettblocked
Select route from ranked optionsReturned for Rework
George Patel / Hyundai Kona Electric / EV
Due 02 Apr 26Touched today
Auction to Re-LeaseApproval return
£3.3KPriority 99
Returned for rework before releaseReturned for Rework
George Patelblocked
Select route from ranked optionsReturned for Rework
Charlotte Webb / Audi A4 / Premium
Due 27 Apr 26Touched today
Auction to Re-LeaseApproval return
£3.6KPriority 99
Returned for rework before releaseReturned for Rework
Sophie Bennettblocked
Select route from ranked optionsReturned for Rework
Isla Turner / Tesla Model 3 / EV
Due 12 Apr 26Touched today
Auction to Extend 12 MonthsApproval return
£7.2KPriority 99
Returned for rework before releaseReturned for Rework
George Patelblocked
Select route from ranked optionsReturned for Rework
Jessica Wilson / Volkswagen Transporter / Van
Due 17 May 26Touched today
Auction to Manual ReviewApproval return
-£293.5Priority 99
Returned for rework before releaseReturned for Rework
Sophie Bennettblocked
Select route from ranked optionsReturned for Rework
Amelia Bennett / Hyundai Tucson / SUV
Due 02 Apr 26Touched today
Digital Retail to Re-LeaseMaturity horizon
£1.5KPriority 99
Policy review requiredNegative equity escalation trigger
Sophie Bennettwatch
Select route from ranked optionsNegative equity escalation trigger
Jacob Fisher / Kia Sportage / SUV
Due 10 Apr 26Touched today
Auction to Manual ReviewApproval return
-£358.1Priority 99
Returned for rework before releaseReturned for Rework
Amelia Clarkeblocked
Select route from ranked optionsReturned for Rework
Daniel Roberts / Audi A4 / Premium
Due 28 Mar 26Touched today
Trade Sale to Trade SaleMaturity horizon
£3.7KPriority 98
Policy review requiredCapacity limited
Amelia Clarkewatch
Confirm executionCapacity limited
Daniel Roberts / Ford Transit Custom / Van
Due 02 Apr 26Touched today
Trade Sale to Extend 12 MonthsMaturity horizon
£8.9KPriority 97
Policy review required12-month extension age ceiling
George Patelwatch
Select route from ranked options12-month extension age ceiling
Freya Ward / Ford Fiesta / Hatchback
Due 28 Apr 26Touched today
Auction to Manual ReviewApproval return
-£159Priority 96
Returned for rework before releaseReturned for Rework
Sophie Bennettblocked
Select route from ranked optionsReturned for Rework
George Patel / Audi A4 / Premium
Due 18 May 26Touched today
Auction to Re-LeaseApproval return
£4.3KPriority 96
Returned for rework before releaseReturned for Rework
Amelia Clarkeblocked
Select route from ranked optionsReturned for Rework
Jessica Wilson / Volkswagen Golf / Hatchback
Due 31 Mar 26Touched today
Trade Sale to Digital RetailMaturity horizon
£1.6KPriority 94
Policy review requiredPolicy Review Required
George Patelwatch
Confirm executionPolicy Review Required
Finley Davies / Mercedes-Benz C 220 / Premium
Due 25 Apr 26Touched today
Trade Sale to Re-LeaseApproval return
£3.1KPriority 94
Returned for rework before releaseReturned for Rework
Sophie Bennettblocked
Select route from ranked optionsReturned for Rework
Grace Graham / Mercedes-Benz Vito / Van
Due 29 Mar 26Touched today
Trade Sale to Trade SaleMaturity horizon
£3.8KPriority 92
Policy review requiredCapacity limited
George Patelwatch
Confirm executionCapacity limited
Theo Murphy / Hyundai Kona Electric / EV
Due 04 Apr 26Touched today
Trade Sale to Trade SaleMaturity horizon
£2.8KPriority 91
Policy review requiredPolicy Review Required
George Patelwatch
Confirm executionPolicy Review Required
Jack Mason / Tesla Model 3 / EV
Due 28 Apr 26Touched today
Auction to Re-LeaseApproval return
£4KPriority 91
Returned for rework before releaseReturned for Rework
Amelia Clarkeblocked
Select route from ranked optionsReturned for Rework
Amelia Bennett / Volkswagen Golf / Hatchback
Due 16 May 26Touched today
Auction to Extend 12 MonthsApproval return
£3.7KPriority 91
Returned for rework before releaseReturned for Rework
Sophie Bennettblocked
Select route from ranked optionsReturned for Rework
Jacob Fisher / Hyundai Kona Electric / EV
Due 03 Apr 26Touched today
Trade Sale to Re-LeaseMaturity horizon
£2.7KPriority 91
Policy review requiredAuction fallback threshold
Amelia Clarkewatch
Select route from ranked optionsAuction fallback threshold
Mia Watson / Kia Sportage / SUV
Due 29 Mar 26Touched today
Trade Sale to Extend 6 MonthsMaturity horizon
£3KPriority 90
Policy review requiredPolicy Review Required
George Patelwatch
Confirm executionPolicy Review Required
Jack Mason / Kia Sportage / SUV
Due 10 Apr 26Touched today
Trade Sale to Re-LeaseMaturity horizon
£2.2KPriority 90
Policy review requiredAuction fallback threshold
Amelia Clarkewatch
Select route from ranked optionsAuction fallback threshold
Lily Jenkins / Toyota Yaris / Hatchback
Due 31 Mar 26Touched today
Trade Sale to Re-LeaseMaturity horizon
£1.9KPriority 90
Policy review requiredAuction fallback threshold
Sophie Bennettwatch
Select route from ranked optionsAuction fallback threshold
Finley Davies / Kia Sportage / SUV
Due 31 Mar 26Touched today
Digital Retail to Re-LeaseMaturity horizon
£1.4KPriority 90
Policy review requiredPolicy Review Required
Sophie Bennettwatch
Select route from ranked optionsPolicy Review Required
Oliver Price / Audi A4 / Premium
Due 08 May 26Touched today
Digital Retail to Re-LeaseApproval return
£1.7KPriority 90
Returned for rework before releaseReturned for Rework
Sophie Bennettblocked
Select route from ranked optionsReturned for Rework
George Patel / BMW 320d / Premium
Due 30 Mar 26Touched today
Trade Sale to Extend 12 MonthsApproval return
£6.8KPriority 90
Returned for rework before releaseReturned for Rework
George Patelblocked
Select route from ranked optionsReturned for Rework
Archie Taylor / Audi A4 / Premium
Due 09 Apr 26Touched today
Auction to Re-LeaseApproval return
£4.6KPriority 89
Returned for rework before releaseReturned for Rework
George Patelblocked
Select route from ranked optionsReturned for Rework
Amelia Bennett / Toyota Yaris / Hatchback
Due 04 Apr 26Touched today
Trade Sale to Re-LeaseMaturity horizon
£1.7KPriority 89
Policy review requiredAuction fallback threshold
Sophie Bennettwatch
Select route from ranked optionsAuction fallback threshold
Archie Taylor / Audi A4 / Premium
Due 02 May 26Touched today
Trade Sale to Extend 12 MonthsApproval return
£10.8KPriority 89
Returned for rework before releaseReturned for Rework
Amelia Clarkeblocked
Select route from ranked optionsReturned for Rework
Leo Singh / Nissan Qashqai / SUV
Due 21 Apr 26Touched today
Digital Retail to Re-LeaseMaturity horizon
£1.7KPriority 89
Policy review requiredIrregular payment review trigger
George Patelwatch
Select route from ranked optionsIrregular payment review trigger
Benjamin Ellis / BMW 320d / Premium
Due 07 Apr 26Touched today
Digital Retail to Re-LeaseMaturity horizon
£2.3KPriority 89
Policy review requiredPolicy Review Required
Amelia Clarkewatch
Select route from ranked optionsPolicy Review Required
Lucas Edwards / Kia Sportage / SUV
Due 30 Apr 26Touched today
Auction to Re-LeaseApproval return
£2.9KPriority 88
Returned for rework before releaseReturned for Rework
George Patelblocked
Select route from ranked optionsReturned for Rework
Jacob Fisher / Volkswagen Golf / Hatchback
Due 01 Apr 26Touched today
Trade Sale to Re-LeaseMaturity horizon
£2KPriority 88
Policy review requiredAuction fallback threshold
Sophie Bennettwatch
Select route from ranked optionsAuction fallback threshold
George Patel / Hyundai Kona Electric / EV
Due 20 Apr 26Touched today
Trade Sale to Extend 12 MonthsApproval return
£9.1KPriority 88
Returned for rework before releaseReturned for Rework
Amelia Clarkeblocked
Select route from ranked optionsReturned for Rework
Mia Watson / Audi A4 / Premium
Due 13 May 26Touched today
Trade Sale to Re-LeaseApproval return
£2.7KPriority 88
Returned for rework before releaseReturned for Rework
George Patelblocked
Select route from ranked optionsReturned for Rework
Charlotte Webb / Hyundai Kona Electric / EV
Due 19 May 26Touched today
Auction to Re-LeaseApproval return
£3.8KPriority 86
Returned for rework before releaseReturned for Rework
Amelia Clarkeblocked
Select route from ranked optionsReturned for Rework
Amelia Bennett / Volkswagen Transporter / Van
Due 17 Apr 26Touched today
Auction to Extend 12 MonthsMaturity horizon
£10.1KPriority 85
Policy review requiredAuction fallback threshold
George Patelwatch
Select route from ranked optionsAuction fallback threshold
Thomas Foster / Tesla Model 3 / EV
Due 22 Apr 26Touched today
Trade Sale to Extend 12 MonthsApproval return
£4.8KPriority 85
Returned for rework before releaseReturned for Rework
Amelia Clarkeblocked
Select route from ranked optionsReturned for Rework
Ella Hughes / Volkswagen Golf / Hatchback
Due 01 May 26Touched today
Auction to Re-LeaseApproval return
£2.3KPriority 85
Returned for rework before releaseReturned for Rework
Amelia Clarkeblocked
Select route from ranked optionsReturned for Rework
Finley Davies / Kia EV6 / EV
Due 08 May 26Touched today
Auction to Extend 12 MonthsApproval return
£6.3KPriority 85
Returned for rework before releaseReturned for Rework
Amelia Clarkeblocked
Select route from ranked optionsReturned for Rework
Freya Ward / Mercedes-Benz Vito / Van
Due 07 Apr 26Touched today
Auction to Extend 12 MonthsMaturity horizon
£10.6KPriority 84
Policy review requiredAuction fallback threshold
Sophie Bennettwatch
Select route from ranked optionsAuction fallback threshold
Leo Singh / Kia Sportage / SUV
Due 23 Apr 26Touched today
Digital Retail to Re-LeaseApproval return
£1.6KPriority 83
Returned for rework before releaseReturned for Rework
George Patelblocked
Select route from ranked optionsReturned for Rework
Ava Khan / Tesla Model 3 / EV
Due 03 May 26Touched today
Trade Sale to Re-LeaseApproval return
£3.2KPriority 83
Returned for rework before releaseReturned for Rework
Amelia Clarkeblocked
Select route from ranked optionsReturned for Rework
Oliver Price / Ford Transit Custom / Van
Due 25 Apr 26Touched today
Auction to Extend 12 MonthsMaturity horizon
£9.4KPriority 83
Policy review requiredAuction fallback threshold
Amelia Clarkewatch
Select route from ranked optionsAuction fallback threshold
Harry Campbell / Hyundai Tucson / SUV
Due 11 May 26Touched today
Digital Retail to Extend 12 MonthsApproval return
£7.3KPriority 82
Returned for rework before releaseReturned for Rework
George Patelblocked
Select route from ranked optionsReturned for Rework
Sophie Walker / Nissan Qashqai / SUV
Due 26 Apr 26Touched today
Digital Retail to Re-LeaseApproval return
£1.2KPriority 82
Returned for rework before releaseReturned for Rework
George Patelblocked
Select route from ranked optionsReturned for Rework
Daniel Roberts / Kia Sportage / SUV
Due 19 May 26Touched today
Digital Retail to Re-LeaseApproval return
£1.7KPriority 82
Returned for rework before releaseReturned for Rework
George Patelblocked
Select route from ranked optionsReturned for Rework
Ava Khan / Nissan Qashqai / SUV
Due 29 Mar 26Touched today
Digital Retail to Extend 12 MonthsMaturity horizon
£3.4KPriority 81
Policy review requiredPolicy Review Required
Sophie Bennettwatch
Select route from ranked optionsPolicy Review Required
Ruby Clarke / Ford Transit Custom / Van
Due 25 May 26Touched today
Auction to Re-LeaseMaturity horizon
£2.8KPriority 81
Policy review requiredNegative equity escalation trigger
Sophie Bennettwatch
Select route from ranked optionsNegative equity escalation trigger
Grace Graham / Kia Sportage / SUV
Due 09 Apr 26Touched today
Trade Sale to Extend 12 MonthsMaturity horizon
£3.8KPriority 81
Policy review required12-month extension age ceiling
Amelia Clarkewatch
Select route from ranked options12-month extension age ceiling
Mia Watson / Kia Sportage / SUV
Due 10 May 26Touched today
Digital Retail to Re-LeaseApproval return
£1.6KPriority 80
Returned for rework before releaseReturned for Rework
Amelia Clarkeblocked
Select route from ranked optionsReturned for Rework
Thomas Foster / Toyota Yaris / Hatchback
Due 25 May 26Touched today
Auction to Extend 12 MonthsApproval return
£3.8KPriority 80
Returned for rework before releaseReturned for Rework
Sophie Bennettblocked
Select route from ranked optionsReturned for Rework
Benjamin Ellis / Toyota Yaris / Hatchback
Due 06 Apr 26Touched today
Trade Sale to Re-LeaseMaturity horizon
£1.7KPriority 80
Policy review requiredAuction fallback threshold
Sophie Bennettwatch
Select route from ranked optionsAuction fallback threshold
Harry Campbell / BMW 320d / Premium
Due 20 May 26Touched today
Digital Retail to Extend 12 MonthsApproval return
£5.8KPriority 79
Returned for rework before releaseReturned for Rework
George Patelblocked
Select route from ranked optionsReturned for Rework
Archie Taylor / Volkswagen Transporter / Van
Due 18 Apr 26Touched today
Auction to Extend 12 MonthsMaturity horizon
£10.2KPriority 79
Policy review requiredAuction fallback threshold
Amelia Clarkewatch
Select route from ranked optionsAuction fallback threshold
Freya Ward / Ford Fiesta / Hatchback
Due 31 Mar 26Touched today
Trade Sale to Re-LeaseMaturity horizon
£2KPriority 77
Policy review requiredPolicy Review Required
Amelia Clarkewatch
Select route from ranked optionsPolicy Review Required
Ella Hughes / Audi A4 / Premium
Due 04 Apr 26Touched today
Digital Retail to Re-LeaseMaturity horizon
£2.2KPriority 77
Policy review requiredPolicy Review Required
Amelia Clarkewatch
Select route from ranked optionsPolicy Review Required
Case Actioning
Selected Case
Case 00096 / Ava Khan
Volkswagen Golf / PCP / Hatchback
Sophie BennettPriority 99
Open full dossier
Route move
Auction to Manual Review
Lead route
Manual Review
Expected delta
-£93.3
Release call
Approval pack required
Next action
Submit selected route for approval
Timing
09 Apr 26
Touched 30 Mar, 23:44
Recommended Route
Manual Review
Manual review is being held as the controlled path because treatment, arrears, or policy friction prevents straight-through release.
Closest Alternative
Re Lease
Gap -£2K
Re Lease does not displace the lead route because it trails by £-2,007; Blocked by Arrears ceiling.
Approval pack required
Commercial Waterfall
ItemMovementRunning Value
Baseline route-£2.9K
Retained Value-£150.4£2.7K
Channel Cost£245£3K
VT Risk£7.5£3K
Servicing Load-£80.4£2.9K
Time Drag-£115£2.8K
Recommended route value-£93.3£2.8K
Release Interlocks
Evidencewatch
2 source inputs need review before actioning.
Policyready
Lead route is clear against the active control pack.
Approvalwatch
Approval packaging is still required before execution.
Separation of Dutiesready
Approval required before submission
Operating Notewatch
No operating note has been left on the case yet.
Change Since Publication
Case activity moved after the active publication at 30 Mar, 23:44.
Latest case history update landed after publication: Manual review requested.
Selected Case
Case 00096 / Ava Khan
Volkswagen Golf / PCP / Hatchback
Sophie BennettPriority 99
Open full dossier
Route move
Auction to Manual Review
Lead route
Manual Review
Expected delta
-£93.3
Release call
Approval pack required
Next action
Submit selected route for approval
Timing
09 Apr 26
Touched 30 Mar, 23:44
Amelia ClarkePortfolio Manager / Escalated / Not Required
Approval Required / Validator approval is required before execution.
Recommended Route
Manual Review
Manual review is being held as the controlled path because treatment, arrears, or policy friction prevents straight-through release.
Closest Alternative
Re Lease
Gap -£2K
Re Lease does not displace the lead route because it trails by £-2,007; Blocked by Arrears ceiling.
Approval pack required
Commercial Waterfall
ItemMovementRunning Value
Baseline route-£2.9K
Retained Value-£150.4£2.7K
Channel Cost£245£3K
VT Risk£7.5£3K
Servicing Load-£80.4£2.9K
Time Drag-£115£2.8K
Recommended route value-£93.3£2.8K
Release Interlocks
Evidencewatch
2 source inputs need review before actioning.
Policyready
Lead route is clear against the active control pack.
Approvalwatch
Approval packaging is still required before execution.
Separation of Dutiesready
Approval required before submission
Operating Notewatch
No operating note has been left on the case yet.
Change Since Publication
Case activity moved after the active publication at 30 Mar, 23:44.
Latest case history update landed after publication: Manual review requested.
Watchlists
Pending release, returned-for-rework, and recently changed cases in the current scope.
Pending Release
Returned for Rework
Recently Changed