Cases

Cases

140 live cases require action in the current scope.
ViewLive Queue140 in scope
Ready Now693 awaiting release
Approval Backlog34 pending release / 8 awaiting submission.
Value At Risk£304.5KBase Market
PublicationData delayed30 Mar, 23:44
Clear
Release Queue
140 live cases in scope
CaseDue / FreshnessRoute MoveDeltaRelease GateOwnerNext Action
Leo Singh / Mercedes-Benz C 220 / Premium
Due 19 Jul 26Touched today
Auction to Manual ReviewApproval return
-£262.5Priority 99
Approval pack requiredApproval Pack Needed
Amelia Clarkeblocked
Submit selected route for approvalApproval Pack Needed
Grace Graham / Mercedes-Benz Vito / Van
Due 04 Apr 26Touched today
Auction to Re-LeaseApproval return
£3.8KPriority 99
Returned for rework before releaseReturned for Rework
Amelia Clarkeblocked
Rework returned caseReturned for Rework
Theo Murphy / BMW 320d / Premium
Due 30 Mar 26Touched today
Digital Retail to Re-LeaseMaturity horizon
£1.9KPriority 99
Policy review requiredNegative equity escalation trigger
Amelia Clarkewatch
Confirm executionNegative equity escalation trigger
Sophie Walker / Volkswagen Golf / Hatchback
Due 19 Apr 26Touched today
Auction to Extend 12 MonthsApproval return
£5.4KPriority 99
Returned for rework before releaseReturned for Rework
Amelia Clarkeblocked
Confirm executionReturned for Rework
Daniel Roberts / Volkswagen Transporter / Van
Due 02 Jun 26Touched today
Auction to Extend 12 MonthsApproval return
£10KPriority 99
Pending validator releasePending Validator Release
Amelia Clarkeblocked
Await second-line releasePending Validator Release
Amelia Bennett / Volkswagen Transporter / Van
Due 05 Apr 26Touched today
Auction to Extend 12 MonthsApproval return
£10.2KPriority 99
Approval pack requiredApproval Pack Needed
Amelia Clarkeblocked
Submit selected route for approvalApproval Pack Needed
Charlotte Webb / Audi A4 / Premium
Due 21 Jun 26Touched today
Trade Sale to Extend 12 MonthsApproval return
£10.8KPriority 99
Returned for rework before releaseReturned for Rework
Amelia Clarkeblocked
Select route from ranked optionsReturned for Rework
Harry Campbell / Kia EV6 / EV
Due 15 Jun 26Touched today
Trade Sale to Re-LeaseApproval return
£2.7KPriority 99
Returned for rework before releaseReturned for Rework
Amelia Clarkeblocked
Select route from ranked optionsReturned for Rework
Daniel Roberts / Nissan Qashqai / SUV
Due 24 Jun 26Touched today
Auction to Manual ReviewApproval return
-£245.8Priority 99
Returned for rework before releaseReturned for Rework
Amelia Clarkeblocked
Select route from ranked optionsReturned for Rework
Benjamin Ellis / Kia EV6 / EV
Due 26 May 26Touched today
Trade Sale to Extend 12 MonthsApproval return
£5.4KPriority 99
Returned for rework before releaseReturned for Rework
Amelia Clarkeblocked
Select route from ranked optionsReturned for Rework
Lily Jenkins / Volkswagen Golf / Hatchback
Due 10 Jun 26Touched today
Auction to Manual ReviewApproval return
-£116.7Priority 99
Returned for rework before releaseReturned for Rework
Amelia Clarkeblocked
Select route from ranked optionsReturned for Rework
Isla Turner / Ford Transit Custom / Van
Due 22 Jul 26Touched today
Auction to Manual ReviewApproval return
-£316.2Priority 99
Returned for rework before releaseReturned for Rework
Amelia Clarkeblocked
Select route from ranked optionsReturned for Rework
Jacob Fisher / Kia Sportage / SUV
Due 10 Apr 26Touched today
Auction to Manual ReviewApproval return
-£358.1Priority 99
Returned for rework before releaseReturned for Rework
Amelia Clarkeblocked
Select route from ranked optionsReturned for Rework
Daniel Roberts / Audi A4 / Premium
Due 28 Mar 26Touched today
Trade Sale to Trade SaleMaturity horizon
£3.7KPriority 98
Policy review requiredCapacity limited
Amelia Clarkewatch
Confirm executionCapacity limited
Sophie Walker / Volkswagen Golf / Hatchback
Due 05 Jun 26Touched today
Auction to Extend 12 MonthsApproval return
£3.6KPriority 96
Returned for rework before releaseReturned for Rework
Amelia Clarkeblocked
Select route from ranked optionsReturned for Rework
George Patel / Audi A4 / Premium
Due 18 May 26Touched today
Auction to Re-LeaseApproval return
£4.3KPriority 96
Returned for rework before releaseReturned for Rework
Amelia Clarkeblocked
Select route from ranked optionsReturned for Rework
Daniel Roberts / Volkswagen Golf / Hatchback
Due 21 Jun 26Touched today
Auction to Extend 12 MonthsApproval return
£2.5KPriority 94
Returned for rework before releaseReturned for Rework
Amelia Clarkeblocked
Select route from ranked optionsReturned for Rework
Isla Turner / Volkswagen Golf / Hatchback
Due 28 Jun 26Touched today
Auction to Extend 12 MonthsApproval return
£3.6KPriority 94
Returned for rework before releaseReturned for Rework
Amelia Clarkeblocked
Select route from ranked optionsReturned for Rework
Jack Mason / Tesla Model 3 / EV
Due 28 Apr 26Touched today
Auction to Re-LeaseApproval return
£4KPriority 91
Returned for rework before releaseReturned for Rework
Amelia Clarkeblocked
Select route from ranked optionsReturned for Rework
Jacob Fisher / Hyundai Kona Electric / EV
Due 03 Apr 26Touched today
Trade Sale to Re-LeaseMaturity horizon
£2.7KPriority 91
Policy review requiredAuction fallback threshold
Amelia Clarkewatch
Select route from ranked optionsAuction fallback threshold
Jack Mason / Kia Sportage / SUV
Due 10 Apr 26Touched today
Trade Sale to Re-LeaseMaturity horizon
£2.2KPriority 90
Policy review requiredAuction fallback threshold
Amelia Clarkewatch
Select route from ranked optionsAuction fallback threshold
Isla Turner / Ford Fiesta / Hatchback
Due 02 Jun 26Touched today
Auction to Re-LeaseApproval return
£1.3KPriority 89
Returned for rework before releaseReturned for Rework
Amelia Clarkeblocked
Select route from ranked optionsReturned for Rework
Archie Taylor / Audi A4 / Premium
Due 02 May 26Touched today
Trade Sale to Extend 12 MonthsApproval return
£10.8KPriority 89
Returned for rework before releaseReturned for Rework
Amelia Clarkeblocked
Select route from ranked optionsReturned for Rework
Ruby Clarke / BMW 320d / Premium
Due 10 Jun 26Touched today
Auction to Re-LeaseApproval return
£3.7KPriority 89
Returned for rework before releaseReturned for Rework
Amelia Clarkeblocked
Select route from ranked optionsReturned for Rework
Benjamin Ellis / BMW 320d / Premium
Due 07 Apr 26Touched today
Digital Retail to Re-LeaseMaturity horizon
£2.3KPriority 89
Policy review requiredPolicy Review Required
Amelia Clarkewatch
Select route from ranked optionsPolicy Review Required
George Patel / Hyundai Kona Electric / EV
Due 20 Apr 26Touched today
Trade Sale to Extend 12 MonthsApproval return
£9.1KPriority 88
Returned for rework before releaseReturned for Rework
Amelia Clarkeblocked
Select route from ranked optionsReturned for Rework
Oscar Hall / Kia EV6 / EV
Due 29 May 26Touched today
Trade Sale to Re-LeaseApproval return
£2.9KPriority 87
Returned for rework before releaseReturned for Rework
Amelia Clarkeblocked
Select route from ranked optionsReturned for Rework
George Patel / Mercedes-Benz Vito / Van
Due 19 Jul 26Touched today
Auction to Re-LeaseApproval return
£3.5KPriority 87
Returned for rework before releaseReturned for Rework
Amelia Clarkeblocked
Select route from ranked optionsReturned for Rework
Ava Khan / Ford Transit Custom / Van
Due 29 May 26Touched today
Trade Sale to Re-LeaseApproval return
£2.7KPriority 86
Returned for rework before releaseReturned for Rework
Amelia Clarkeblocked
Select route from ranked optionsReturned for Rework
Charlotte Webb / Hyundai Kona Electric / EV
Due 19 May 26Touched today
Auction to Re-LeaseApproval return
£3.8KPriority 86
Returned for rework before releaseReturned for Rework
Amelia Clarkeblocked
Select route from ranked optionsReturned for Rework
Thomas Foster / Tesla Model 3 / EV
Due 22 Apr 26Touched today
Trade Sale to Extend 12 MonthsApproval return
£4.8KPriority 85
Returned for rework before releaseReturned for Rework
Amelia Clarkeblocked
Select route from ranked optionsReturned for Rework
Ella Hughes / Volkswagen Golf / Hatchback
Due 01 May 26Touched today
Auction to Re-LeaseApproval return
£2.3KPriority 85
Returned for rework before releaseReturned for Rework
Amelia Clarkeblocked
Select route from ranked optionsReturned for Rework
Finley Davies / Kia EV6 / EV
Due 08 May 26Touched today
Auction to Extend 12 MonthsApproval return
£6.3KPriority 85
Returned for rework before releaseReturned for Rework
Amelia Clarkeblocked
Select route from ranked optionsReturned for Rework
Ava Khan / Tesla Model 3 / EV
Due 03 May 26Touched today
Trade Sale to Re-LeaseApproval return
£3.2KPriority 83
Returned for rework before releaseReturned for Rework
Amelia Clarkeblocked
Select route from ranked optionsReturned for Rework
Oliver Price / Ford Transit Custom / Van
Due 25 Apr 26Touched today
Auction to Extend 12 MonthsMaturity horizon
£9.4KPriority 83
Policy review requiredAuction fallback threshold
Amelia Clarkewatch
Select route from ranked optionsAuction fallback threshold
Daniel Roberts / Hyundai Kona Electric / EV
Due 30 Jun 26Touched today
Auction to Re-LeaseApproval return
£3.3KPriority 82
Returned for rework before releaseReturned for Rework
Amelia Clarkeblocked
Select route from ranked optionsReturned for Rework
Charlotte Webb / Ford Fiesta / Hatchback
Due 03 Jul 26Touched today
Auction to Re-LeaseApproval return
£1.8KPriority 81
Returned for rework before releaseReturned for Rework
Amelia Clarkeblocked
Select route from ranked optionsReturned for Rework
Grace Graham / Kia Sportage / SUV
Due 09 Apr 26Touched today
Trade Sale to Extend 12 MonthsMaturity horizon
£3.8KPriority 81
Policy review required12-month extension age ceiling
Amelia Clarkewatch
Select route from ranked options12-month extension age ceiling
Mia Watson / Kia Sportage / SUV
Due 10 May 26Touched today
Digital Retail to Re-LeaseApproval return
£1.6KPriority 80
Returned for rework before releaseReturned for Rework
Amelia Clarkeblocked
Select route from ranked optionsReturned for Rework
Archie Taylor / Volkswagen Transporter / Van
Due 18 Apr 26Touched today
Auction to Extend 12 MonthsMaturity horizon
£10.2KPriority 79
Policy review requiredAuction fallback threshold
Amelia Clarkewatch
Select route from ranked optionsAuction fallback threshold
Freya Ward / Ford Fiesta / Hatchback
Due 31 Mar 26Touched today
Trade Sale to Re-LeaseMaturity horizon
£2KPriority 77
Policy review requiredPolicy Review Required
Amelia Clarkewatch
Select route from ranked optionsPolicy Review Required
Ella Hughes / Audi A4 / Premium
Due 04 Apr 26Touched today
Digital Retail to Re-LeaseMaturity horizon
£2.2KPriority 77
Policy review requiredPolicy Review Required
Amelia Clarkewatch
Select route from ranked optionsPolicy Review Required
Mia Watson / Hyundai Tucson / SUV
Due 12 May 26Touched today
Digital Retail to Re-LeaseApproval return
£1.6KPriority 77
Returned for rework before releaseReturned for Rework
Amelia Clarkeblocked
Select route from ranked optionsReturned for Rework
Ella Hughes / Volkswagen Transporter / Van
Due 16 Jun 26Touched today
Auction to Extend 12 MonthsApproval return
£10.4KPriority 77
Returned for rework before releaseReturned for Rework
Amelia Clarkeblocked
Select route from ranked optionsReturned for Rework
Grace Graham / Volkswagen Transporter / Van
Due 16 Apr 26Touched today
Trade Sale to Extend 12 MonthsMaturity horizon
£9.6KPriority 76
Policy review required12-month extension age ceiling
Amelia Clarkewatch
Select route from ranked options12-month extension age ceiling
Ruby Clarke / Kia Sportage / SUV
Due 26 Jun 26Touched today
Trade Sale to Extend 12 MonthsApproval return
£3.8KPriority 76
Returned for rework before releaseReturned for Rework
Amelia Clarkeblocked
Select route from ranked optionsReturned for Rework
Lucas Edwards / Hyundai Tucson / SUV
Due 20 Apr 26Touched today
Digital Retail to Re-LeaseMaturity horizon
£1.5KPriority 75
Policy review requiredPolicy Review Required
Amelia Clarkewatch
Select route from ranked optionsPolicy Review Required
Ava Khan / Nissan Qashqai / SUV
Due 08 Jun 26Touched today
Digital Retail to Re-LeaseMaturity horizon
£1.4KPriority 74
Policy review requiredNegative equity escalation trigger
Amelia Clarkewatch
Select route from ranked optionsNegative equity escalation trigger
Jacob Fisher / Hyundai Kona Electric / EV
Due 04 May 26Touched today
Trade Sale to Extend 12 MonthsMaturity horizon
£9.1KPriority 74
Policy review requiredAuction fallback threshold
Amelia Clarkewatch
Select route from ranked optionsAuction fallback threshold
Oliver Price / Tesla Model 3 / EV
Due 12 Jul 26Touched today
Trade Sale to Re-LeaseMaturity horizon
£3.4KPriority 73
Policy review requiredNegative equity escalation trigger
Amelia Clarkewatch
Select route from ranked optionsNegative equity escalation trigger
Oliver Price / Hyundai Tucson / SUV
Due 30 May 26Touched today
Auction to Re-LeaseMaturity horizon
£4.7KPriority 73
Policy review requiredIrregular payment review trigger
Amelia Clarkewatch
Select route from ranked optionsIrregular payment review trigger
Thomas Foster / BMW 320d / Premium
Due 05 May 26Touched today
Auction to Manual ReviewMaturity horizon
-£651.5Priority 73
Blocked by policyRoute Selection
Amelia Clarkeblocked
Select route from ranked optionsBlocked by policy
Harry Campbell / Kia Sportage / SUV
Due 25 May 26Touched today
Trade Sale to Extend 12 MonthsMaturity horizon
£8KPriority 72
Policy review required12-month extension age ceiling
Amelia Clarkewatch
Select route from ranked options12-month extension age ceiling
Jessica Wilson / Volkswagen Golf / Hatchback
Due 25 Apr 26Touched today
Trade Sale to Re-LeaseMaturity horizon
£2.2KPriority 70
Policy review requiredPolicy Review Required
Amelia Clarkewatch
Select route from ranked optionsPolicy Review Required
George Patel / Volkswagen Golf / Hatchback
Due 17 Apr 26Touched today
Trade Sale to Re-LeaseMaturity horizon
£1.8KPriority 70
Policy review requiredPolicy Review Required
Amelia Clarkewatch
Select route from ranked optionsPolicy Review Required
Harry Campbell / Volkswagen Golf / Hatchback
Due 19 May 26Touched today
Trade Sale to Extend 12 MonthsMaturity horizon
£5.2KPriority 69
Policy review required12-month extension age ceiling
Amelia Clarkewatch
Select route from ranked options12-month extension age ceiling
Lucas Edwards / BMW 320d / Premium
Due 23 May 26Touched today
Digital Retail to Re-LeaseMaturity horizon
£1.8KPriority 68
Policy review requiredPolicy Review Required
Amelia Clarkewatch
Select route from ranked optionsPolicy Review Required
Jacob Fisher / Nissan Qashqai / SUV
Due 05 Jul 26Touched today
Auction to Manual ReviewMaturity horizon
-£426.3Priority 68
Blocked by policyRoute Selection
Amelia Clarkeblocked
Select route from ranked optionsBlocked by policy
Oscar Hall / Tesla Model 3 / EV
Due 05 Jul 26Touched today
Auction to Re-LeaseMaturity horizon
£5.8KPriority 68
Policy review requiredIrregular payment review trigger
Amelia Clarkewatch
Select route from ranked optionsIrregular payment review trigger
Jessica Wilson / Nissan Qashqai / SUV
Due 25 Apr 26Touched today
Auction to Extend 12 MonthsMaturity horizon
£7.7KPriority 68
Policy review requiredStressed payment manual review
Amelia Clarkewatch
Select route from ranked optionsStressed payment manual review
Lily Jenkins / BMW 320d / Premium
Due 22 Jun 26Touched today
Trade Sale to Extend 12 MonthsMaturity horizon
£10.7KPriority 67
Policy review requiredAuction fallback threshold
Amelia Clarkewatch
Select route from ranked optionsAuction fallback threshold
Lily Jenkins / BMW 320d / Premium
Due 12 Jul 26Touched today
Trade Sale to Extend 12 MonthsMaturity horizon
£6.8KPriority 67
Policy review required12-month extension age ceiling
Amelia Clarkewatch
Select route from ranked options12-month extension age ceiling
Grace Graham / Toyota Yaris / Hatchback
Due 29 Apr 26Touched today
Trade Sale to Re-LeaseMaturity horizon
£1.7KPriority 67
Policy review requiredPolicy Review Required
Amelia Clarkewatch
Select route from ranked optionsPolicy Review Required
Benjamin Ellis / Mercedes-Benz C 220 / Premium
Due 09 Apr 26Touched today
Digital Retail to Re-LeaseMaturity horizon
£3.4KPriority 66
Policy review requiredPolicy Review Required
Amelia Clarkewatch
Select route from ranked optionsPolicy Review Required
Lucas Edwards / Mercedes-Benz C 220 / Premium
Due 30 Jun 26Touched today
Auction to Re-LeaseMaturity horizon
£4.5KPriority 65
Policy review requiredIrregular payment review trigger
Amelia Clarkewatch
Select route from ranked optionsIrregular payment review trigger
Ruby Clarke / Toyota Yaris / Hatchback
Due 11 Apr 26Touched today
Trade Sale to Re-LeaseMaturity horizon
£2.6KPriority 64
Policy review requiredPolicy Review Required
Amelia Clarkewatch
Select route from ranked optionsPolicy Review Required
Theo Murphy / Mercedes-Benz C 220 / Premium
Due 08 Jul 26Touched today
Trade Sale to Extend 12 MonthsMaturity horizon
£7.3KPriority 64
Policy review requiredAuction fallback threshold
Amelia Clarkewatch
Select route from ranked optionsAuction fallback threshold
Mia Watson / Hyundai Kona Electric / EV
Due 27 Apr 26Touched today
Trade Sale to Re-LeaseMaturity horizon
£4.2KPriority 63
Policy review requiredPolicy Review Required
Amelia Clarkewatch
Select route from ranked optionsPolicy Review Required
Charlotte Webb / Toyota Yaris / Hatchback
Due 01 May 26Touched today
Trade Sale to Re-LeaseMaturity horizon
£1.6KPriority 63
Policy review requiredPolicy Review Required
Amelia Clarkewatch
Select route from ranked optionsPolicy Review Required
Mia Watson / Audi A4 / Premium
Due 09 Apr 26Touched today
Trade Sale to Extend 12 MonthsMaturity horizon
£5KPriority 63
Policy review requiredAuction fallback threshold
Amelia Clarkewatch
Select route from ranked optionsAuction fallback threshold
Theo Murphy / Ford Fiesta / Hatchback
Due 08 Apr 26Touched today
Trade Sale to Re-LeaseMaturity horizon
£1.7KPriority 63
Policy review requiredPolicy Review Required
Amelia Clarkewatch
Select route from ranked optionsPolicy Review Required
Amelia Bennett / Kia EV6 / EV
Due 20 May 26Touched today
Trade Sale to Extend 12 MonthsMaturity horizon
£11.5KPriority 63
Policy review requiredPolicy Review Required
Amelia Clarkewatch
Select route from ranked optionsPolicy Review Required
Case Actioning
Selected Case
Case 00118 / Leo Singh
Mercedes-Benz C 220 / HP / Premium
Amelia ClarkePriority 99
Open full dossier
Route move
Auction to Manual Review
Lead route
Manual Review
Expected delta
-£262.5
Release call
Approval pack required
Next action
Submit selected route for approval
Timing
19 Jul 26
Touched 30 Mar, 23:44
Recommended Route
Manual Review
Manual review is being held as the controlled path because treatment, arrears, or policy friction prevents straight-through release.
Closest Alternative
Extend 12 Months
Gap -£6.1K
Extend 12 Months does not displace the lead route because it trails by £-6,059; Blocked by Arrears ceiling.
Approval pack required
Commercial Waterfall
ItemMovementRunning Value
Baseline route-£8.4K
Retained Value-£314.1£8K
Channel Cost£245£8.3K
VT Risk£7.5£8.3K
Servicing Load-£85.9£8.2K
Time Drag-£115£8.1K
Recommended route value-£262.5£8.1K
Release Interlocks
Evidencewatch
3 source inputs need review before actioning.
Policyready
Lead route is clear against the active control pack.
Approvalwatch
Approval packaging is still required before execution.
Separation of Dutiesready
Approval required before submission
Operating Notewatch
No operating note has been left on the case yet.
Change Since Publication
Case activity moved after the active publication at 30 Mar, 23:44.
Latest case history update landed after publication: Manual review requested.
Selected Case
Case 00118 / Leo Singh
Mercedes-Benz C 220 / HP / Premium
Amelia ClarkePriority 99
Open full dossier
Route move
Auction to Manual Review
Lead route
Manual Review
Expected delta
-£262.5
Release call
Approval pack required
Next action
Submit selected route for approval
Timing
19 Jul 26
Touched 30 Mar, 23:44
Amelia ClarkePortfolio Manager / Escalated / Not Required
Approval Required / Validator approval is required before execution.
Recommended Route
Manual Review
Manual review is being held as the controlled path because treatment, arrears, or policy friction prevents straight-through release.
Closest Alternative
Extend 12 Months
Gap -£6.1K
Extend 12 Months does not displace the lead route because it trails by £-6,059; Blocked by Arrears ceiling.
Approval pack required
Commercial Waterfall
ItemMovementRunning Value
Baseline route-£8.4K
Retained Value-£314.1£8K
Channel Cost£245£8.3K
VT Risk£7.5£8.3K
Servicing Load-£85.9£8.2K
Time Drag-£115£8.1K
Recommended route value-£262.5£8.1K
Release Interlocks
Evidencewatch
3 source inputs need review before actioning.
Policyready
Lead route is clear against the active control pack.
Approvalwatch
Approval packaging is still required before execution.
Separation of Dutiesready
Approval required before submission
Operating Notewatch
No operating note has been left on the case yet.
Change Since Publication
Case activity moved after the active publication at 30 Mar, 23:44.
Latest case history update landed after publication: Manual review requested.