Cases

Cases

140 live cases require action in the current scope.
ViewLive Queue140 in scope
Ready Now684 awaiting release
Approval Backlog44 pending release / 8 awaiting submission.
Value At Risk£206.2KBase Market
PublicationData delayed30 Mar, 23:44
Clear
Release Queue
140 live cases in scope
CaseDue / FreshnessRoute MoveDeltaRelease GateOwnerNext Action
Sophie Walker / Nissan Qashqai / SUV
Due 13 Jun 26Touched today
Auction to Manual ReviewApproval return
-£201.3Priority 99
Approval pack requiredApproval Pack Needed
Sophie Bennettblocked
Submit selected route for approvalApproval Pack Needed
Ava Khan / Volkswagen Golf / Hatchback
Due 09 Apr 26Touched today
Auction to Manual ReviewApproval return
-£93.3Priority 99
Approval pack requiredApproval Pack Needed
Sophie Bennettblocked
Submit selected route for approvalApproval Pack Needed
Charlotte Webb / Tesla Model 3 / EV
Due 09 Apr 26Touched today
Auction to Manual ReviewApproval return
-£606.4Priority 99
Approval pack requiredApproval Pack Needed
Sophie Bennettblocked
Submit selected route for approvalApproval Pack Needed
Theo Murphy / Tesla Model 3 / EV
Due 20 May 26Touched today
Trade Sale to Re-LeaseApproval return
£2.8KPriority 99
Returned for rework before releaseReturned for Rework
Sophie Bennettblocked
Rework returned caseReturned for Rework
Benjamin Ellis / Hyundai Tucson / SUV
Due 03 Apr 26Touched today
Trade Sale to Re-LeaseApproval return
£2.2KPriority 99
Approval pack requiredApproval Pack Needed
Sophie Bennettblocked
Submit selected route for approvalApproval Pack Needed
Isla Turner / Volkswagen Golf / Hatchback
Due 03 May 26Touched today
Auction to Manual ReviewApproval return
-£105.5Priority 99
Returned for rework before releaseReturned for Rework
Sophie Bennettblocked
Select route from ranked optionsReturned for Rework
Archie Taylor / Volkswagen Golf / Hatchback
Due 06 Apr 26Touched today
Auction to Re-LeaseApproval return
£1.9KPriority 99
Returned for rework before releaseReturned for Rework
Sophie Bennettblocked
Select route from ranked optionsReturned for Rework
Ava Khan / Kia Sportage / SUV
Due 16 May 26Touched today
Auction to Re-LeaseApproval return
£2.9KPriority 99
Returned for rework before releaseReturned for Rework
Sophie Bennettblocked
Select route from ranked optionsReturned for Rework
Charlotte Webb / Audi A4 / Premium
Due 27 Apr 26Touched today
Auction to Re-LeaseApproval return
£3.6KPriority 99
Returned for rework before releaseReturned for Rework
Sophie Bennettblocked
Select route from ranked optionsReturned for Rework
Jessica Wilson / Volkswagen Transporter / Van
Due 17 May 26Touched today
Auction to Manual ReviewApproval return
-£293.5Priority 99
Returned for rework before releaseReturned for Rework
Sophie Bennettblocked
Select route from ranked optionsReturned for Rework
Amelia Bennett / Hyundai Tucson / SUV
Due 02 Apr 26Touched today
Digital Retail to Re-LeaseMaturity horizon
£1.5KPriority 99
Policy review requiredNegative equity escalation trigger
Sophie Bennettwatch
Select route from ranked optionsNegative equity escalation trigger
Freya Ward / Ford Fiesta / Hatchback
Due 28 Apr 26Touched today
Auction to Manual ReviewApproval return
-£159Priority 96
Returned for rework before releaseReturned for Rework
Sophie Bennettblocked
Select route from ranked optionsReturned for Rework
Finley Davies / Mercedes-Benz C 220 / Premium
Due 25 Apr 26Touched today
Trade Sale to Re-LeaseApproval return
£3.1KPriority 94
Returned for rework before releaseReturned for Rework
Sophie Bennettblocked
Select route from ranked optionsReturned for Rework
Amelia Bennett / Volkswagen Golf / Hatchback
Due 16 May 26Touched today
Auction to Extend 12 MonthsApproval return
£3.7KPriority 91
Returned for rework before releaseReturned for Rework
Sophie Bennettblocked
Select route from ranked optionsReturned for Rework
Lily Jenkins / Toyota Yaris / Hatchback
Due 31 Mar 26Touched today
Trade Sale to Re-LeaseMaturity horizon
£1.9KPriority 90
Policy review requiredAuction fallback threshold
Sophie Bennettwatch
Select route from ranked optionsAuction fallback threshold
Finley Davies / Kia Sportage / SUV
Due 31 Mar 26Touched today
Digital Retail to Re-LeaseMaturity horizon
£1.4KPriority 90
Policy review requiredPolicy Review Required
Sophie Bennettwatch
Select route from ranked optionsPolicy Review Required
Oliver Price / Audi A4 / Premium
Due 08 May 26Touched today
Digital Retail to Re-LeaseApproval return
£1.7KPriority 90
Returned for rework before releaseReturned for Rework
Sophie Bennettblocked
Select route from ranked optionsReturned for Rework
Amelia Bennett / Toyota Yaris / Hatchback
Due 04 Apr 26Touched today
Trade Sale to Re-LeaseMaturity horizon
£1.7KPriority 89
Policy review requiredAuction fallback threshold
Sophie Bennettwatch
Select route from ranked optionsAuction fallback threshold
Jacob Fisher / Volkswagen Golf / Hatchback
Due 01 Apr 26Touched today
Trade Sale to Re-LeaseMaturity horizon
£2KPriority 88
Policy review requiredAuction fallback threshold
Sophie Bennettwatch
Select route from ranked optionsAuction fallback threshold
Charlotte Webb / Hyundai Kona Electric / EV
Due 30 May 26Touched today
Trade Sale to Re-LeaseApproval return
£2.6KPriority 88
Returned for rework before releaseReturned for Rework
Sophie Bennettblocked
Select route from ranked optionsReturned for Rework
Ella Hughes / Nissan Qashqai / SUV
Due 31 May 26Touched today
Trade Sale to Extend 12 MonthsApproval return
£3.3KPriority 86
Returned for rework before releaseReturned for Rework
Sophie Bennettblocked
Select route from ranked optionsReturned for Rework
Theo Murphy / Tesla Model 3 / EV
Due 27 May 26Touched today
Auction to Re-LeaseApproval return
£4KPriority 85
Returned for rework before releaseReturned for Rework
Sophie Bennettblocked
Select route from ranked optionsReturned for Rework
Lucas Edwards / Nissan Qashqai / SUV
Due 22 Jun 26Touched today
Trade Sale to Re-LeaseApproval return
£2KPriority 85
Returned for rework before releaseReturned for Rework
Sophie Bennettblocked
Select route from ranked optionsReturned for Rework
Freya Ward / Mercedes-Benz Vito / Van
Due 07 Apr 26Touched today
Auction to Extend 12 MonthsMaturity horizon
£10.6KPriority 84
Policy review requiredAuction fallback threshold
Sophie Bennettwatch
Select route from ranked optionsAuction fallback threshold
Benjamin Ellis / Tesla Model 3 / EV
Due 16 Jul 26Touched today
Trade Sale to Re-LeaseApproval return
£3.2KPriority 84
Returned for rework before releaseReturned for Rework
Sophie Bennettblocked
Select route from ranked optionsReturned for Rework
Jacob Fisher / BMW 320d / Premium
Due 03 Jul 26Touched today
Digital Retail to Extend 12 MonthsApproval return
£2.5KPriority 82
Returned for rework before releaseReturned for Rework
Sophie Bennettblocked
Select route from ranked optionsReturned for Rework
Ava Khan / Nissan Qashqai / SUV
Due 29 Mar 26Touched today
Digital Retail to Extend 12 MonthsMaturity horizon
£3.4KPriority 81
Policy review requiredPolicy Review Required
Sophie Bennettwatch
Select route from ranked optionsPolicy Review Required
Ruby Clarke / Ford Transit Custom / Van
Due 25 May 26Touched today
Auction to Re-LeaseMaturity horizon
£2.8KPriority 81
Policy review requiredNegative equity escalation trigger
Sophie Bennettwatch
Select route from ranked optionsNegative equity escalation trigger
Harry Campbell / Hyundai Tucson / SUV
Due 18 Jun 26Touched today
Digital Retail to Re-LeaseApproval return
£1.9KPriority 81
Returned for rework before releaseReturned for Rework
Sophie Bennettblocked
Select route from ranked optionsReturned for Rework
Sophie Walker / Volkswagen Transporter / Van
Due 18 Jul 26Touched today
Trade Sale to Extend 12 MonthsMaturity horizon
£6.2KPriority 80
Policy review required12-month extension age ceiling
Sophie Bennettwatch
Select route from ranked options12-month extension age ceiling
Thomas Foster / Toyota Yaris / Hatchback
Due 25 May 26Touched today
Auction to Extend 12 MonthsApproval return
£3.8KPriority 80
Returned for rework before releaseReturned for Rework
Sophie Bennettblocked
Select route from ranked optionsReturned for Rework
Benjamin Ellis / Toyota Yaris / Hatchback
Due 06 Apr 26Touched today
Trade Sale to Re-LeaseMaturity horizon
£1.7KPriority 80
Policy review requiredAuction fallback threshold
Sophie Bennettwatch
Select route from ranked optionsAuction fallback threshold
Finley Davies / Ford Transit Custom / Van
Due 19 Jul 26Touched today
Trade Sale to Extend 12 MonthsMaturity horizon
£5.7KPriority 79
Policy review required12-month extension age ceiling
Sophie Bennettwatch
Select route from ranked options12-month extension age ceiling
Ella Hughes / Volkswagen Golf / Hatchback
Due 25 Jun 26Touched today
Auction to Re-LeaseApproval return
£2.3KPriority 78
Returned for rework before releaseReturned for Rework
Sophie Bennettblocked
Select route from ranked optionsReturned for Rework
Lucas Edwards / Kia EV6 / EV
Due 29 Jun 26Touched today
Auction to Re-LeaseApproval return
£5KPriority 77
Returned for rework before releaseReturned for Rework
Sophie Bennettblocked
Select route from ranked optionsReturned for Rework
Ava Khan / Toyota Yaris / Hatchback
Due 24 Jul 26Touched today
Trade Sale to Extend 12 MonthsMaturity horizon
£3.1KPriority 77
Policy review requiredIrregular payment review trigger
Sophie Bennettwatch
Select route from ranked optionsIrregular payment review trigger
Harry Campbell / Nissan Qashqai / SUV
Due 23 Apr 26Touched today
Re-Lease to Re-LeaseApproval return
£0Priority 75
Returned for rework before releaseReturned for Rework
Sophie Bennettblocked
Select route from ranked optionsReturned for Rework
Finley Davies / Nissan Qashqai / SUV
Due 24 Jul 26Touched today
Digital Retail to Re-LeaseApproval return
£1.6KPriority 75
Returned for rework before releaseReturned for Rework
Sophie Bennettblocked
Select route from ranked optionsReturned for Rework
Ava Khan / Ford Transit Custom / Van
Due 30 Jun 26Touched today
Auction to Extend 12 MonthsMaturity horizon
£6.3KPriority 74
Policy review requiredIrregular payment review trigger
Sophie Bennettwatch
Select route from ranked optionsIrregular payment review trigger
George Patel / Volkswagen Golf / Hatchback
Due 19 Jun 26Touched today
Trade Sale to Re-LeaseMaturity horizon
£2.3KPriority 73
Policy review requiredPolicy Review Required
Sophie Bennettwatch
Select route from ranked optionsPolicy Review Required
Grace Graham / Nissan Qashqai / SUV
Due 19 Jul 26Touched today
Digital Retail to Re-LeaseMaturity horizon
£1.2KPriority 72
Policy review requiredNegative equity escalation trigger
Sophie Bennettwatch
Select route from ranked optionsNegative equity escalation trigger
George Patel / Nissan Qashqai / SUV
Due 14 Jun 26Touched today
Auction to Manual ReviewMaturity horizon
-£478.4Priority 72
Blocked by policyRoute Selection
Sophie Bennettblocked
Select route from ranked optionsBlocked by policy
Ruby Clarke / Nissan Qashqai / SUV
Due 20 Apr 26Touched today
Digital Retail to Re-LeaseMaturity horizon
£1.5KPriority 71
Policy review requiredPolicy Review Required
Sophie Bennettwatch
Select route from ranked optionsPolicy Review Required
Mia Watson / Tesla Model 3 / EV
Due 04 Jun 26Touched today
Trade Sale to Re-LeaseMaturity horizon
£3.7KPriority 71
Policy review requiredIrregular payment review trigger
Sophie Bennettwatch
Select route from ranked optionsIrregular payment review trigger
Oscar Hall / Toyota Yaris / Hatchback
Due 06 Apr 26Touched today
Trade Sale to Extend 12 MonthsMaturity horizon
£5.1KPriority 70
Policy review requiredExtension mileage ceiling
Sophie Bennettwatch
Select route from ranked optionsExtension mileage ceiling
Daniel Roberts / Kia Sportage / SUV
Due 05 May 26Touched today
Digital Retail to Extend 12 MonthsMaturity horizon
£4KPriority 70
Policy review requiredIrregular payment review trigger
Sophie Bennettwatch
Select route from ranked optionsIrregular payment review trigger
Lily Jenkins / Nissan Qashqai / SUV
Due 07 May 26Touched today
Trade Sale to Re-LeaseMaturity horizon
£2.3KPriority 70
Policy review requiredNegative equity escalation trigger
Sophie Bennettwatch
Select route from ranked optionsNegative equity escalation trigger
Daniel Roberts / Audi A4 / Premium
Due 02 May 26Touched today
Auction to Re-LeaseMaturity horizon
£4.9KPriority 69
Policy review requiredIrregular payment review trigger
Sophie Bennettwatch
Select route from ranked optionsIrregular payment review trigger
Isla Turner / Ford Fiesta / Hatchback
Due 24 May 26Touched today
Trade Sale to Extend 12 MonthsMaturity horizon
£2.3KPriority 69
Policy review required12-month extension age ceiling
Sophie Bennettwatch
Select route from ranked options12-month extension age ceiling
Thomas Foster / Ford Transit Custom / Van
Due 01 Apr 26Touched today
Auction to Extend 12 MonthsMaturity horizon
£6.5KPriority 68
Policy review requiredExtension mileage ceiling
Sophie Bennettwatch
Select route from ranked optionsExtension mileage ceiling
Grace Graham / Volkswagen Golf / Hatchback
Due 03 Jul 26Touched today
Trade Sale to Re-LeaseMaturity horizon
£1.6KPriority 68
Policy review requiredNegative equity escalation trigger
Sophie Bennettwatch
Select route from ranked optionsNegative equity escalation trigger
Oliver Price / Mercedes-Benz C 220 / Premium
Due 02 Apr 26Touched today
Digital Retail to Re-LeaseMaturity horizon
£1.8KPriority 68
Policy review requiredPolicy Review Required
Sophie Bennettwatch
Select route from ranked optionsPolicy Review Required
Isla Turner / Kia Sportage / SUV
Due 30 Apr 26Touched today
Auction to Extend 12 MonthsMaturity horizon
£5.8KPriority 68
Policy review requiredIrregular payment review trigger
Sophie Bennettwatch
Select route from ranked optionsIrregular payment review trigger
George Patel / Kia Sportage / SUV
Due 11 May 26Touched today
Digital Retail to Extend 12 MonthsMaturity horizon
£6.8KPriority 67
Policy review requiredIrregular payment review trigger
Sophie Bennettwatch
Select route from ranked optionsIrregular payment review trigger
Grace Graham / Kia Sportage / SUV
Due 14 Jul 26Touched today
Auction to Re-LeaseMaturity horizon
£3.6KPriority 67
Policy review requiredIrregular payment review trigger
Sophie Bennettwatch
Select route from ranked optionsIrregular payment review trigger
Jessica Wilson / Ford Transit Custom / Van
Due 30 Mar 26Touched today
Trade Sale to Extend 12 MonthsMaturity horizon
£5.7KPriority 64
Policy review requiredPolicy Review Required
Sophie Bennettwatch
Select route from ranked optionsPolicy Review Required
Harry Campbell / Volkswagen Transporter / Van
Due 30 Mar 26Touched today
Trade Sale to Re-LeaseMaturity horizon
£3.9KPriority 64
Policy review requiredPolicy Review Required
Sophie Bennettwatch
Select route from ranked optionsPolicy Review Required
Lily Jenkins / Toyota Yaris / Hatchback
Due 21 May 26Touched today
Trade Sale to Re-LeaseMaturity horizon
£2.2KPriority 63
Policy review requiredPolicy Review Required
Sophie Bennettwatch
Select route from ranked optionsPolicy Review Required
Theo Murphy / Audi A4 / Premium
Due 15 Jul 26Touched today
Trade Sale to Extend 12 MonthsMaturity horizon
£5KPriority 62
Policy review requiredExtension mileage ceiling
Sophie Bennettwatch
Select route from ranked optionsExtension mileage ceiling
Lucas Edwards / Volkswagen Golf / Hatchback
Due 20 Jun 26Touched today
Trade Sale to Re-LeaseMaturity horizon
£1.9KPriority 61
Policy review requiredPolicy Review Required
Sophie Bennettwatch
Select route from ranked optionsPolicy Review Required
Grace Graham / Nissan Qashqai / SUV
Due 28 May 26Touched today
Digital Retail to Re-LeaseMaturity horizon
£1.5KPriority 61
Policy review requiredPolicy Review Required
Sophie Bennettwatch
Select route from ranked optionsPolicy Review Required
Oliver Price / Volkswagen Golf / Hatchback
Due 27 Apr 26Touched today
Trade Sale to Extend 12 MonthsMaturity horizon
£3.5KPriority 61
Policy review requiredAuction fallback threshold
Sophie Bennettwatch
Select route from ranked optionsAuction fallback threshold
Jacob Fisher / Ford Fiesta / Hatchback
Due 19 Jun 26Touched today
Trade Sale to Extend 12 MonthsMaturity horizon
£3.6KPriority 61
Policy review required12-month extension age ceiling
Sophie Bennettwatch
Select route from ranked options12-month extension age ceiling
Ruby Clarke / Hyundai Tucson / SUV
Due 29 Apr 26Touched today
Digital Retail to Re-LeaseMaturity horizon
£1.8KPriority 61
Policy review requiredPolicy Review Required
Sophie Bennettwatch
Select route from ranked optionsPolicy Review Required
Jack Mason / Kia Sportage / SUV
Due 28 Apr 26Touched today
Trade Sale to Re-LeaseMaturity horizon
£2.8KPriority 60
Policy review requiredPolicy Review Required
Sophie Bennettwatch
Select route from ranked optionsPolicy Review Required
Harry Campbell / Toyota Yaris / Hatchback
Due 17 Jun 26Touched today
Trade Sale to Re-LeaseMaturity horizon
£1.8KPriority 60
Policy review requiredPolicy Review Required
Sophie Bennettwatch
Select route from ranked optionsPolicy Review Required
Jacob Fisher / Mercedes-Benz Vito / Van
Due 09 Jul 26Touched today
Trade Sale to Extend 12 MonthsMaturity horizon
£4.6KPriority 60
Policy review required12-month extension age ceiling
Sophie Bennettwatch
Select route from ranked options12-month extension age ceiling
Amelia Bennett / Mercedes-Benz C 220 / Premium
Due 15 Jul 26Touched today
Digital Retail to Re-LeaseMaturity horizon
£2KPriority 60
Policy review requiredPolicy Review Required
Sophie Bennettwatch
Select route from ranked optionsPolicy Review Required
Benjamin Ellis / Kia Sportage / SUV
Due 08 Jun 26Touched today
Digital Retail to Re-LeaseMaturity horizon
£2.5KPriority 59
Policy review requiredPolicy Review Required
Sophie Bennettwatch
Select route from ranked optionsPolicy Review Required
Archie Taylor / Hyundai Tucson / SUV
Due 24 May 26Touched today
Trade Sale to Re-LeaseMaturity horizon
£3KPriority 59
Policy review requiredIrregular payment review trigger
Sophie Bennettwatch
Select route from ranked optionsIrregular payment review trigger
Oliver Price / Hyundai Tucson / SUV
Due 03 May 26Touched today
Digital Retail to Re-LeaseMaturity horizon
£1.9KPriority 59
Policy review requiredPolicy Review Required
Sophie Bennettwatch
Select route from ranked optionsPolicy Review Required
Ella Hughes / Toyota Yaris / Hatchback
Due 04 Jul 26Touched today
Trade Sale to Extend 12 MonthsMaturity horizon
£5KPriority 58
Policy review required12-month extension age ceiling
Sophie Bennettwatch
Select route from ranked options12-month extension age ceiling
Case Actioning
Selected Case
Case 00216 / Theo Murphy
Tesla Model 3 / PCP / EV
Sophie BennettPriority 99
Open full dossier
Route move
Trade Sale to Re-Lease
Lead route
Re-Lease
Expected delta
£2.8K
Release call
Returned for rework
Next action
Rework returned case
Timing
20 May 26
Touched 30 Mar, 23:44
Recommended Route
Re-Lease
Re-lease holds the strongest retained-value position while mileage, vehicle age, and irregular payment posture remain inside tolerance.
Closest Alternative
Extend 12 Months
Gap £274.9
Extend 12 Months does not displace the lead route because it trails by £275; it remains in review-required posture.
Returned for rework
Commercial Waterfall
ItemMovementRunning Value
Baseline route-£10.1K
Retained Value£2.8K£12.9K
Channel Cost£110£13K
VT Risk-£7.9£13K
Servicing Load-£50.4£12.9K
Time Drag-£61.2£12.9K
Recommended route value£2.8K£12.9K
Release Interlocks
Evidencewatch
3 source inputs need review before actioning.
Policywatch
Irregular payment review trigger
Approvalblocked
Second-line release returned the case for rework.
Separation of Dutiesready
Returned for rework
Operating Notewatch
No operating note has been left on the case yet.
Change Since Publication
Case activity moved after the active publication at 30 Mar, 23:44.
Second-line release returned the case for rework.
Latest case history update landed after publication: Approval rejected.
Selected Case
Case 00216 / Theo Murphy
Tesla Model 3 / PCP / EV
Sophie BennettPriority 99
Open full dossier
Route move
Trade Sale to Re-Lease
Lead route
Re-Lease
Expected delta
£2.8K
Release call
Returned for rework
Next action
Rework returned case
Timing
20 May 26
Touched 30 Mar, 23:44
Amelia ClarkePortfolio Manager / Rejected / Rejected
Approval Required / Validator approval is required before execution.
Recommended Route
Re-Lease
Re-lease holds the strongest retained-value position while mileage, vehicle age, and irregular payment posture remain inside tolerance.
Closest Alternative
Extend 12 Months
Gap £274.9
Extend 12 Months does not displace the lead route because it trails by £275; it remains in review-required posture.
Returned for rework
Commercial Waterfall
ItemMovementRunning Value
Baseline route-£10.1K
Retained Value£2.8K£12.9K
Channel Cost£110£13K
VT Risk-£7.9£13K
Servicing Load-£50.4£12.9K
Time Drag-£61.2£12.9K
Recommended route value£2.8K£12.9K
Release Interlocks
Evidencewatch
3 source inputs need review before actioning.
Policywatch
Irregular payment review trigger
Approvalblocked
Second-line release returned the case for rework.
Separation of Dutiesready
Returned for rework
Operating Notewatch
No operating note has been left on the case yet.
Change Since Publication
Case activity moved after the active publication at 30 Mar, 23:44.
Second-line release returned the case for rework.
Latest case history update landed after publication: Approval rejected.