Case dossier

Case 00181

Sophie Walker / Volkswagen Golf / matures 05 Jun 2026
Baseline Route
Auction Disposal
Lead Route
Extend 12 Months
Selected Route
No route actioned
Release Call
Release clear / No second-line release required.
12-month extension elevated review / Customer-support treatment review / Policy review route requires validator release
Expected Delta
£3,603
Publication
2 source inputs need review before actioning.
30 Mar, 23:44
Amelia ClarkePortfolio Manager / Recommended / Not Required
Approval Required / Validator approval is required before execution.
Commercial Context
Contract, treatment, and asset posture
Contract type
HP
Remaining term
3 months
Monthly payment
£505
Settlement balance
£7,536
Cash release estimate
-£629
Balloon amount
£0
Payment behaviour
Stressed
Treatment posture
Forbearance Review
Hardship status
Active Support
Mileage actual / expected
51,697 / 49,400
Condition
Fair
Market value
£6,907
Booked residual
£10,986
Current channel
Auction
Vehicle segment
Hatchback
VT posture
Not eligible / High
Last inspection
19 Feb 2026
Valuation source
Market Signal Feed / 14 Mar 2026
Route Comparison
Recommended route, challengers, and release posture
Winning rationale
12-month extension preserves value against immediate disposal while residual pressure and servicing drag stay controllable.
Lead positive drivers
Stressed payment manual review / 12-month extension age ceiling / Residual pressure is compressing uplift on disposal and extension routes.
Primary blockers
Stressed payment manual review / 12-month extension age ceiling / Residual tolerance for PCP extension / Treatment posture exception route
Required release
Not required
RouteStatusRelease GateDeltaValueRationaleConstraint
Extend 12 MonthsLead / RecommendedApproval required / Validator£3,603£7,577
12-month extension preserves value against immediate disposal while residual pressure and servicing drag stay controllable.
-
Re-LeasePermittedApproval required / Validator£3,061£7,035
Re-lease holds the strongest retained-value position while mileage, vehicle age, and stressed payment posture remain inside tolerance.
-
Extend 6 MonthsPermittedApproval required / Validator£2,648£6,622
6-month extension preserves value against immediate disposal while residual pressure and servicing drag stay controllable.
-
Digital RetailPermittedApproval required / Validator£667£4,641
Digital Retail Disposal is commercially credible for this hatchback case, but current Digital Retail headroom is binding and a lower-friction route can clear sooner.
-
Trade SalePermittedApproval required / Validator£251£4,225
Trade sale clears the vehicle with stronger execution certainty once carrying cost and channel friction are priced into the route.
-
Manual ReviewPermittedApproval required / Validator-£119£3,855
Manual review is being held as the controlled path because treatment, arrears, or policy friction prevents straight-through release.
-
AuctionBaseline / Current PlanApproval required / Validator£0£3,974
Auction is the fastest credible exit once mileage, condition, and time-to-clear pressure are priced into the decision.
-
Governance, Evidence, and Notes
Release basis, publication, and operating trail
Release call
Release clear / No second-line release required.
Approval basis
12-month extension elevated review / Customer-support treatment review / Policy review route requires validator release
Required approver
Not required
Blocked checks
Stressed payment manual review
Timeline coverage
5 timeline records / 1 notes
Publication context
Published 30 Mar, 23:44 / effective 30 Mar, 23:44 / 2 source inputs need review before actioning.
Timeline and notes
Decision inputs captured
30 Mar, 23:44
SYSTEM / Policy Owner
Decision inputs captured
Decision snapshot published
30 Mar, 23:44
SYSTEM / Policy Owner
Default seed generated
Internal note added
27 Mar, 04:50
Amelia Clarke / Portfolio Manager
Customer-treatment considerations noted before next decision step.
Recommendation refreshed
05 Feb, 09:01
SYSTEM / Policy Owner
Default seed generated
Case Identified
05 Feb, 09:00
Amelia Clarke / Portfolio Manager
Maturity horizon entry